Showing posts with label food safety. Show all posts
Showing posts with label food safety. Show all posts

Monday, February 24, 2014

Tay Do Supermarket: Seller of rotten food. Plus more comments on Ukraine.


Commentary about our weekend activities:

1. A visit to a Mormon meeting, to pick up my father so that we could go to a museum with him.

2. A visit to the Natural History Museum of Utah so see their chocolate exhibit.

3. Sadly, two visits to a disreputable grocery store that sold us rotten food. Details below regarding that issue...

Also commentary about the recent events in Ukraine. Perhaps Viktor Yanukovych can go live with Edward Snowden in Russia...
http://en.wikipedia.org/wiki/Viktor_Yanukovych
http://en.wikipedia.org/wiki/Edward_Snowden

Regarding item 3 above:

Rotten food sold by:
Tay Do Supermarket
3825 South Redwood Road
West Valley City, Utah (Salt Lake valley).

Manufactured by: Woo Kee Inc., S. El Monte, California 91733

Product name: Fresh Rice Rolls

Problems found: Tasted rotten. My wife (who is from China and who is an expert regarding rice products) detected mold/mildew on the rolls.

Full UPC: 6 34913 00068 2

Net weight 20 oz.

Cost of item: $2.99 plus tax.

No expiration date listed on rolls, even though they were freshly cooked by the manufacturer.

Store refused to take product back for a refund, or for an exchange for a DIFFERENT product. They wanted to just provide to us the SAME product in exchange. Store told us that the food they sell is perishable, and that they have no responsibility for it's status after it leaves the store. "You takes your chances for the food you buy from us because we refuse to stand behind it, or to properly investigate problems with the food we sell." - This is an accurate description of their stance. It's a stance that may be common in Vietnam or China, but it's rather uncommon here.

Here's a list of stores which do readily take products back, and which are very interested in detecting problems with the food they sell: Trader Joe's, Smiths (Kroger), Winco, and even Walmart. These Asian stores simply need an education that this is America, and in America stores tend to care more about the safety of the food they sell.

When stores refuse to take food back for refund or exchange, that promotes the following: a.) the selling of unsafe food, and b.) a failure to take responsibility for the selling of unsafe food, and c.) no ready method of correction for the selling of unsafe food. Thankfully stores like those I mentioned starting with Trader Joe's GLADLY take food back - because they CARE about their customers and food safety!

But sadly when Asian merchants come to America they assume that the Asian way of doing business is how they should act here - but it ain't! In America we care about food safety, ok? Welcome to America Mr. or Mrs. Asian-immigrant grocery store owner. We like buying Asian food here, yes that's true, but not food that's rotten or spoiled, and not such food from stores which refuse to take any responsibility for the food they sell.

When my Chinese wife shared our experience at Tay Do with her friends, they were surprised. "This happens in America?," they said. Yes it does - when grocer immigrants bring a criminal lack-of-responsibility unsafe food selling culture here it does. In China & Vietnam the grocers may well not take responsibility for the food they sell. "You takes your chances, and after food leaves our store we take no responsibility for it!" Ok, that's the way people do things in China & Vietnam. But in America when stores & food manufacturers try this, relevant governmental agencies will hear about what happened, and the consumers who report problems won't go to jail for complaining (like they can do in China & Vietnam).

Relevant photos of the rotten food:












Where's the expiration date?

And notice their angry statement on the above receipt "NO REFUNDS & EXCHANGES!"

Translate this to me: We can sell you shitty spoiled rotten food, and take NO responsibility for it. Yeah, such a stance really promotes food satefy.


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IMG 7620 2-24-2014 7:29am