Showing posts with label mw811. Show all posts
Showing posts with label mw811. Show all posts

Tuesday, July 24, 2012

New Balance model 812 shoes: Blisters after only two days

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Regarding the new model 812 New Balance shoes: I purchased the supposedly similar 811 model for many years. New Balance did away with the 811 model and has stated many times that their 812 model is a direct replacement. It is not. After only two 14 hours days of wearing a new pair of 812 model shoes I had blisters on the tops of both of my pinky toes. I stopped wearing the 812 model shoes and went back to an older 811 pair I happened to have. I cannot wear the 812 model shoes and will not wear them in the future. Only two 14 hours days of wear resulted in open blisters on my feet. The 811 model shoes never did this – and I have purchased many pairs of 811 shoes.

I called New Balance to report the open blisters on my feet. In response a supervisor called me back. He expressed tonal and verbal irritation that I had made an injury report in the first place. While it's true that New Balance has offered to replace the current pair of 812 shoes, they were also irritated that I called them to report product related injuries.

Left toe images:

 Right toe:

The 812 is not a replacement for the 811. The claims of New Balance in this regard are unfounded and damaging.