Showing posts with label patient care. Show all posts
Showing posts with label patient care. Show all posts

Wednesday, September 23, 2015

Complaint regarding the University of Utah Hospital and it's marketing department: Censored on Facebook, Permanently.

[copy of a complaint filed with the University of Utah]

September 23, 2015

Complaint regarding the University of Utah Hospital and it's marketing department: Censored on Facebook, Permanently.

Request this complaint be reviewed by the "complaint review" committee of the Hospital, and by whatever citizen-rights-advocacy person or group may exist within the University structure - any person or group who may advocate on behalf of citizens who've been wronged by University actions.

In violation of the First Amendment, in violation of my right as a patient and citizen to complain to and about the University, publicly, I have been blocked from any ability to post comments on the University of Utah Hospital's Facebook page, at https://www.facebook.com/pages/University-of-Utah-Hospital/102550626466923?fref=ts

Previously I posted copies of complaints on the Hospital's page regarding the Orthopedic Center unit of the Hospital.

Those posts were deleted by Hospital staff, in violation of the First Amendment.

My posts were labeled as "spam" by the marketing department of the Hospital (as per their comments to the University Office of Equal Opportunity).

My ability to post ANY comments at all on the Hospital's Facebook page has been blocked by Hospital staff.

A permanent black mark.

An attempt at retaliation in response to my Free Speech activities (my attempts to let the public know about problems with the University and with the Hospital, in a public forum).

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Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof; or abridging the freedom of speech, or of the press; or the right of the people peaceably to assemble, and to petition the Government for a redress of grievances.

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"The right to petition government for redress of grievances is the right to make a complaint to, or seek the assistance of, one's government, without fear of punishment or reprisals."

https://en.wikipedia.org/wiki/Right_to_petition

Dr. David Petron and his staff have directly acted to attempt to punish me for making in-person during-visit complaints regarding their refusal to weigh me on a scale during my visit.

Clinic Manager Leslie Berg of the School of Dentistry has directly attempted to have me ejected from the School of Dentistry clinics in response to complaints filed about the school she works for, complaints filed with the University and with other relevant parties.

The Marketing department of the Hospital has directly attempted to have be barred from access to the Hospital Facebook page. They have labeled my posts as "spam," have labeled me a "spammer," have deleted my public posts complaining about the University Hospital and it's clinics, and they have permanently blocked my ability to post anything at all on the Hospital Facebook page.

These acts by the University are reprisals.

These acts by the University are retaliation.

The University has engaged in censorship.

The University Hospital has labeling my speech as "spam."

The University Hospital has labeled me, a patient & citizen, a "spammer."

The University Hospital does attempt to boot, block, and censor patients who complain about poor treatment. If complaints are made during an active visit, lower level staff summarily boot patients with zero due process and with no opportunity to speak with the doctor being seen that day (Orthopedic Center). If complaints are made after a visit to other parts of the University and to other relevant professional & accrediting bodies, University Hospital employees try & boot patients in response. From Leslie Berg: "We don't know why you would want to continue coming here?" - from the School of Dentistry Clinic Manager.

Are all these the appropriate actions for a governmental institution and for a University and for a hospital?

Clearly not!

They ARE the acts of an abusive institution bent on self-serving self-protection.

A "whack-a-mole" game IS engaged at the University when patients complain.

Your retaliatory acts are acts of punishment, and are reprisals.

Punishments directed at my family.

There are some good providers & managers at the University - usually most often on the "general practice" side of things. But there's also administrators, doctors, clinic managers, and medical students who root their daily work solely within the religious culture of Utah, where belief maintenance, heresy trials, and excommunication are all ready tools they have zero problem with using, using in their jobs as government employees.

These people haven't read the Constitution, and neither apparently have the legal staff for the University.

Sincerely,

Jonathan with Yanning, Carl, and Tina

p.s. Carl & Tina were both born at the University Hospital, if that means anything to you. My wife Yanning is a patient of the Hospital and it's clinics, it that means anything to you. Attempts to shut up and shut down my family will not succeed, regardless of the apparent sociopathic. theocratic, and dictatorial anti-Constitution inclinations of Hospital & University administrators. The Utah government is MY government, not your private club nor your personal enrichment device.

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Related posts:

University of Utah School of Dentistry and Leslie Berg: direct retaliation and ejection, if you complain about poor treatment.
http://jonathanshome.blogspot.com/2015/09/university-of-utah-school-of-dentistry.html

University of Utah Orthopedic Center and David Petron: rude treatment, denial of service, refusal to weigh (of all things!)
http://jonathanshome.blogspot.com/2015/06/university-of-utah-orthopedic-center.html